Systematically increase the trust of your customers

A quality management system (QMS) gives your customers the security and confidence that you will deliver what they expect. You also systematically improve process reliability and customer satisfaction. A quality management system can be set up and certified in accordance with ISO 9001 or other industry-specific standards (e.g. IATF 16949 in the automotive industry). It is important to adapt the QMS to the individual needs needs of the company and that the system is put into practice and delivers a positive cost-benefit ratio. A quality management system can be certified by an accredited certifier. Annual external audits must be carried out for this purpose.

Advantages of a certified quality management system

Advantages of a certified QMS

Improving market opportunities
Fulfillment of customer and tender requirements
Use of certification in marketing and advertising
Regulated processes and therefore improved process reliability
Cost savings through error prevention
Gaining the trust of employees, customers, authorities and insurance companies
Regular external input to improve the QMS

Our offer

We are happy to support you in setting up or optimizing your quality management system.

Our more than 20 years of experience with the introduction and auditing of quality management systems enables us to recognize your requirements and needs and to adapt the QMS precisely to these.

Introduction of a quality management system

The implementation of a quality management system incl. Ideally, certification takes about 6-12 months and essentially consists of the following steps:

As-is analysis of quality management
Definition of the basic structure and requirements for the QMS
Definition of tasks and responsibilities
Definition of the relevant processes and determination of process key figures
Development of quality targets
Identification and definition of quality-relevant processes
Definition of the required written regulations
Preparation of QMS documentation (e.g. manual, procedural instructions and work instructions)
Conducting workshops and training sessions to implement the newly defined regulations
Implementation of an internal audit
Selection of the certification organization and performance of the certification audit

Standards for quality management systems

Standards for QMS

The introduction and certification of a quality management system is carried out in accordance with the global standard ISO 9001. In addition, there are various industry-specific standards that are based on ISO 9001 and contain additional requirements. These include the following regulations in particular:

IATF 16949 – Automotive industry
AS 9100 – Aviation
EN 13485 – Medical devices
ISO 22000, IFS – Food safety
IFS – Food safety
ISO 3834 – Welding companies
EN 1090 – Manufacture of steel and aluminum structures

Questions?

We are happy to support you in setting up or optimizing your quality management system.

Our more than 20 years of experience with the introduction and auditing of quality management systems enables us to recognize your requirements and needs and to adapt the QMS precisely to these.

The ISO 9001 is an international standard that applies worldwide and can be used by any organization. It is currently available in the 2015 version. According to ISO 9001, organizations must essentially meet the following requirements:

Definition of the scope of application of the QMS
Definition of a quality policy
Determining the requirements and expectations of stakeholders
Determine risks and opportunities that can influence the conformity of products and services
Determine the relevant legal provisions relating to the product and ensure compliance with them
Determination, measurement and improvement of processes relevant to the QMS
Regular definition and tracking of quality targets
Definition of responsibilities and powers (organizational structure)
Determining and promoting the competence and quality awareness of employees
Definition and regulation of the processes and procedures relevant to the QMS (process organization)
Systematic development of products in accordance with standard requirements
Carry out production and service provision under controlled conditions
Control externally provided processes, products and services according to defined specifications so that they meet the requirements
Determining and improving customer satisfaction
Initiation of corrective and preventive measures
Regular performance of internal audits and management reviews
Continuously improve the QM system

Questions?

We are happy to support you in setting up or optimizing your quality management system.

Our more than 20 years of experience with the introduction and auditing of quality management systems enables us to recognize your requirements and needs and to adapt the QMS precisely to these.